Bugs

This is an ongoing project, and as such we would like to inform our users that we do our best to provide a bug-free software. If you should find bugs in our ConsumerCheck software we would like to hear from you so that we can fix the problem as quickly as possible. To contact us,  please send an email to: tormod.naes@nofima.no.

How to report a bug

Please send us a short description of the problem and how it came about. If possible, attach a screen shot to your email if this helps you describing the problem. Also, you could attach the ConsumerCheck log file (file name: ConsumerCheck.log) that contains detailed information on what when wrong and that will help us locate the problem. You can find the log file in this (by default) hidden folder.

C:\Users\<your user name>\AppData\Roaming

The name of the log file is:

ConsumerCheck.log 

If your folder is hidden, you will need to enter the above path directly into the windows explorer to get to the folder.